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Privacy Policy

Last updated: 1 January 2024

Introduction

The SmartWash Ltd ("we", "us", or "our") operates the SmartWash mobile car cleaning service. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service.

We use your data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our service to you:

  • Personal identification information (name, email address, phone number)
  • Vehicle information (make, model, registration number)
  • Service location and address details
  • Payment information (processed securely through third-party providers)
  • Service preferences and booking history

    • Use of Data

    SmartWash uses the collected data for various purposes:

  • To provide and maintain our service
  • To notify you about changes to our service
  • To provide customer care and support
  • To process payments and manage bookings
  • To improve our service quality and customer experience
  • To send promotional communications (with your consent)

    • Data Protection

    The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

    However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure.

    Your Data Protection Rights

    Under GDPR, you have the following rights regarding your personal data:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure of your personal data
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

    • Cookies

    We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

    Contact Information

    If you have any questions about this Privacy Policy, please contact us at:

    Email: info@thesmartwash.co.uk

    Phone: 07377135958

    Address: Croydon, Surrey, London, CR0 UNC, United Kingdom